Launched in May 2019, BAEMIN is currently present in all 21 provinces and cities and is currently the leading food delivery application in Vietnam. Marking the development journey, celebrating 3 years of operation, BAEMIN application has implemented the “Thank you” campaign to express deep gratitude to customers and partners.
Conquer users’ hearts with sincerity
From the very first days of operation in Vietnam, BAEMIN has always put customer experience as the focus to develop its products and services. On the occasion of the 3rd birthday, the BAEMIN app has introduced new features that bring more incentives to users, such as the multi-tier promotion feature – allowing users to enter 4 different types of promotional codes. Have a birthday meal together. Lucky users in big cities also have the opportunity to receive a set of BAEMIN-themed gifts such as a shoulder bag or a Life Scenario Handbook when ordering on the app from May 17th to 31st. /5.
With the desire to express gratitude to customers in the most sincere way on this special occasion, BAEMIN also simultaneously replaced the content of all communication touchpoints with a personalized thank you message sent and handwritten. by the staff who are working at BAEMIN.
“Thank you for the past 3 years for spending a few seconds watching BAEMIN ads every time the red light stopsor “Thank you for always complimenting our handsome driver BAEMIN for the past 3 years” are examples of the many thanks that BAEMIN updates on all outdoor billboards, social networking sites, or screens in elevators to send to users.
Gratitude to partners in the journey of sustainable development
Driver partners and restaurant partners are two important pieces in the ecosystem of the BAEMIN application to provide an optimal user experience. Besides investing in training initiatives to help partners improve their skills, BAEMIN also introduces and organizes cohesive activities to enrich the spiritual life of its partners.
On the occasion of the 3rd year of operation, BAEMIN also implemented a series of special birthday activities to thank the partners who have accompanied BAEMIN in the past time.
Driver partners have the opportunity to participate in interactive online playgrounds such as “Sticky Drivers”, “Tri Knowledge Drivers”,… to share my memorable stories in the journey side by side with BAEMIN. And typical restaurant partners will receive surprise gifts and invitations to participate in the online celebration program with many attractive gifts.
Aiming to become the leading lifestyle platform
Not focusing on promotions and continuous discounts, BAEMIN aims to build a genuine emotional bridge with customers and accompany partners on a long-term development journey.
Enhancing the user experience in the application, ensuring the quality of operation of the team of driver and restaurant partners are the things that BAEMIN has, is and will continue to invest in to help people live a happy and healthy life. more convenient through the BAEMIN application.
“3 years is not a long way, but it is an important milestone marking the transformation of BAEMIN application. We will constantly improve the application and expand the service, with customer experience at the heart. We will also continue to pursue initiatives that elevate our partnerships and support communities, helping people lead a better life.” – BAEMIN General Director, Mr. Jinwoo Song shared about BAEMIN’s future plans.
“On the occasion of BAEMIN turning 3 years old, on behalf of the whole company, I would like to send my most sincere thanks to all customers and partners who have accompanied BAEMIN during the past time. We will try harder to bring optimal and comprehensive experiences to BAEMIN’s customers and stakeholders in the coming time.” – Mr. Jinwoo Song expressed gratitude from BAEMIN.